PergiLab
Agents that work for your business
DENTAL PRACTICES AND OUTPATIENT CLINICS · ONE BASE BLOCK AND SIXTEEN MODULES

Practice software stops where growth begins. That's where we come in.

No practice software answers messages out of hours, follows up stalled treatment plans or tracks every contact all the way to the chair. You start with a base block of four components, and plug in on top only what your practice needs.

FoundationsThe base blocksimulated data
FoundationsComponentsModulesExportsRegister
The four components
1
THE SINGLE REGISTEREvery contact in one placePhone, WhatsApp, web forms, social media and walk-ins become a single story per person. It is never edited: a mistake is reversed with a new line that cites the original.
2
THE BRIDGE TO YOUR DATAExports in the formats your software readsThe system reads what you give it and produces files in the formats your practice software imports. Where a direct interface exists, as in recent cloud systems, the link is automatic.
3
THE PRACTICE'S NUMBERSChair occupancy, acceptance, average treatment value, recallsFour numbers, not forty. Every figure opens down to the line that produced it, because a number you can't open is a number nobody trusts.
4
THE COMPLIANCE CHECKNo text goes out uncheckedEvery page, advert and reply is checked against paragraph 525 before it is published. The system flags and suggests: publishing remains the clinical director's decision.
What plugs in on top
Found on GoogleThe page that explainsAnswers out of hoursThe compliant advertThe hygiene visit that falls dueTreatment plans on holdPatients who don't come backWord of mouthThe full diaryThe prepared visitDictated notesThe stockroomThe plan that makes senseReputationPaymentsThe patient journey
Sixteen modules, one at a timeNone is mandatory, and each one is measured before the next is added
How it talks to your practice software
Exportsin the formats your software imports · always available
Direct interfacewhere your software offers one · checked during the assessment
No forced writesinto a third-party vendor's database, so its warranty stays untouched
Within the rulesevery text checked against paragraph 525
Exports in your formatsdirect link where your software offers one
Your data stays yoursregister exportable at any time
One base block, sixteen modulesno module is mandatory
WHAT HAPPENS TODAY

Six things that cost you, and never show up in any balance sheet.

These aren't problems with care: that's taken for granted. They are the points where a practice loses patients and hours without anyone keeping count.

1Whoever writes at 10pm finds nobody thereA new patient writes in the evening and meanwhile writes to two other practices. By the next morning they already have an appointment, elsewhere.
2Enquiries live in five placesWhatsApp, the landline, the website form, a sheet of paper on the desk. Nobody knows how many have been lost, because there's nowhere to look.
3Treatment plans stall and nobody asks whyThe first visit, the X-ray and the clinical time have already been paid for. The plan stays in a drawer and nobody knows the reason.
4Your records are full of people who used to be your patientsHundreds of records untouched for two years. They didn't leave angry: they simply forgot.
5Practice software covers none of thisIt handles administration and clinical work. Social media enquiries, out-of-hours replies, declined plans and reviews stay outside it.
6Nobody knows what a new patient really costsMoney goes on campaigns, word of mouth and online presence without knowing which of the three brings the people who actually end up in the chair.
85-90%healthy chair occupancyBelow 70% you pay fixed costs for hours that produce nothing.
below 50%treatment plan acceptanceAnd it's almost never about price: it's communication, trust or presentation.
paragraph 525the constraint nobody can ignoreLaw 145/2018: information only, no promotion. The clinical director is accountable.
THE BASE BLOCK

Only one block is required.

It has four components and isn't optional: it's what makes everything else talk. The sixteen modules plug in on top, one at a time, and none of them is mandatory.

BASETHE FOUNDATIONSThe base block: four components, always includedOpen the preview
WHO IS LOOKING FOR YOU · 4 MODULES

And they can't find you, or nobody answers.

People looking for a dentist in their neighbourhood look at the first three results and write to two or three practices. Whoever answers first gets the appointment. And everything published must stay within the rules.

MODULEFOUND ON GOOGLEOne page for every area and treatmentOpen the preview
MODULETHE PAGE THAT EXPLAINSInformative and compliant, not persuasiveOpen the preview
MODULEANSWERS OUT OF HOURSWhoever writes at 10pm doesn't wait until morningOpen the preview
MODULETHE COMPLIANT ADVERTInformative communication that doesn't get reportedOpen the preview
THE TREASURE YOU ALREADY HAVE · 4 MODULES

Hundreds of people who used to be your patients.

It's the part agencies neglect, because it can't be billed as a campaign. A hygiene visit fourteen months overdue and a plan stalled for two months are worth more than ten new enquiries.

MODULETHE HYGIENE VISIT FALLING DUEThose who haven't been back for fourteen monthsOpen the preview
MODULETREATMENT PLANS ON HOLDStalled plans revived, not chasedOpen the preview
MODULEPATIENTS WHO DON'T COME BACKReviving dormant records, with consent in handOpen the preview
MODULEWORD OF MOUTHWho brought you whom, measured at lastOpen the preview
INSIDE THE PRACTICE · 4 MODULES

Where the time nobody counts is lost.

Minutes in the waiting room, records written up in the evening, a component missing on Thursday morning. Costs that never appear in the accounts and are paid every month.

MODULETHE FULL DIARYGaps filled from the waiting list, in minutesOpen the preview
MODULETHE PREPARED VISITMedical history and documents before they come inOpen the preview
MODULEDICTATED NOTESThe record written by speaking, not typingOpen the preview
MODULETHE STOCKROOMStock that never stops the chairOpen the preview
AFTER THE CHAIR · 4 MODULES

Where they decide whether to come back.

How a plan is presented, a review requested or an instalment reminder sent decides whether that patient stays yours or becomes someone else's.

MODULETHE PLAN THAT MAKES SENSEThe treatment plan explained, with payment optionsOpen the preview
MODULEREPUTATIONReviews requested at the right momentOpen the preview
MODULEPAYMENTSInstalments and arrears without awkward phone callsOpen the preview
MODULETHE PATIENT JOURNEYFrom first contact to the chair, where they drop outOpen the preview
THE QUESTIONS THAT ALWAYS COME UP

Before you have to ask them.

Does it replace the practice management software?

No, and it isn't meant to. Your practice software keeps handling administration and clinical records, and it remains the source of your data. Our modules work alongside it: they read the real diary and book appointments where you already book them. There is nothing to migrate, nobody has to switch software, and invoicing and the national health reporting system stay exactly where they are today.

Our software has no direct integration. Can it still be done?

Yes. Instead of a direct link we use scheduled exports, for example one every hour: the system works on the same data, a few minutes behind rather than in real time. For most functions, such as recalls or following up treatment plans, you won't notice the difference. During the initial assessment we check your software and tell you straight away which of the two routes is available.

How do you comply with the rules on healthcare advertising?

We treat them as part of the foundations: the compliance check sits in the base block and is not an optional module. Every text that goes out, whether a web page, an advert or a reply, is checked against paragraph 525 of Italian Law 145/2018 before it is published, and every check leaves a line in the register showing who checked what and when. The system flags problems and suggests corrections, but the decision to publish always rests with the clinical director.

Where does patient data end up?

It stays yours and it stays where it is. The system reads and writes only what its work requires, and it never keeps a second copy of your records anywhere else. Every action is recorded in the register, which you can export at any time, including the day you decide to stop.

Do we have to take every module?

No. You start with the base block, which has four components and is the only mandatory part, and add only what you actually need on top. A practice with a full diary and many stalled treatment plans needs different modules from one that struggles to be found by new patients. Modules are switched on one at a time and each is measured before the next is added.

How long does it take to get started?

For the base block we are talking weeks, not months, because it doesn't ask you to change the way you work: it builds on the tools you already use. Modules are then added one at a time, and each one goes live only after the previous one has shown, in figures, that it is worth what it costs.

HOW YOU GET TO THE REAL DEMO

These are previews. The real demo is yours.

What you've opened here are samples with made-up data, to show what it's about. You reach the system built on your business in three steps.

FIRST CALLThe full demo, with no commitmentHalf an hour. We show you the system actually running, with sample data. You tell us how you work and what wastes your time. It costs nothing.
IF YOU'RE INTERESTEDData sheet, and termsPrice list, opening hours, treatments, the questions you actually receive. Nothing else, and it stays yours. This is where we agree what to build and on what terms.
THENThe demo built around your businessWith your logo, your price list, your words. You go inside, use it on real cases and flag changes from within.